Return Policy

Return and Refund Policy

Contact site owner Michael@mikeaplantnursery.com for full refunds and returns. If the live plant arrives dead on arrival a DOA scenario in a 3-day grace period contact michael@mikeaplantnursery.com for full refund. No refunds on already live plants, sales are final. Any scenarios where live plants were killed on purpose will not be accepted for refund. Please send images of the dead on arrival plants in your email to verify the live plant was damaged or died during shipping. There is no Shipping Insurance on Live Plants. Live Plants are sold as is.

For novelty items like Doug Bath water or any Item beside live plants the return windows is 30 days of delivery date when item arrive at door. To get the refund for novelty items other than live plants return send the product by United States Postal Service only to Mike a Plant Nursery PO Box 608017, Chicago, IL 60660. Do not ship your returns with any other shipping carrier other then United States Postal Service. If you have to use another postal service email Michael@mikeaplantnursery.com so I can send you a address to return the item for full refund within a 30-day grace period.

Refund Processing time is 14 Days as of item sent back from the delivery day it hits my apartment or PO Box.
You are responsible to paid for your shipping label with attached packing slip to be return to us.

Live plants are not refundable Unless Died on arrival. Full refund on DOA Plants No Returns are require for DOA Plants.  

There is no cost on a restocking fee. 
I do not accept exchanges.